Local Delivery
Our deliveries are done within 3 working days (Monday to Friday).
Our deliveries are outsourced to third party vendors and we do not impose any surcharge on the cost.
SingPost -Tracked parcel within 3 days at S$10.50.
Priority same day - Lalamove 1hr. Delivery cost based on distance.
A tracking number will be provided via sms/email.
For tracking via SingPost, do refer to the link provided - https://www.singpost.com/track-items
For tracking via Lalamove, a notification will be made for arrangement on time and status of delivery.
https://www.lalamove.com/singapore/en/how-it-works
For bulk purchases and special requests on delivery options, you may reach us at [email protected]
Any purchase made over a weekend will be processed the next working day.
We do not add additional cost for delivery.
All delivery costs are indicated in your purchase receipt.
Self Pickup
Self pick-up is available at our warehouse during opening hours via appointment only.
Call: 6567 2588
Opening hours:
Monday to Friday, 0930hrs -1730hrs.
We are closed on Public Holidays and Weekends.
Address:
2 Gambas Crescent #06-14 Nordcom II Tower 1, Lift lobby 1/A. Singapore 757044
Next Factor is conveniently located along Gambas Crescent Sembawang, which is easily accessible by public transportation.
Public Bus Services:
859, 859A, 859B & 962 (alight at bus stop no. 58379 opposite Blk 325)
Closest MRT: Sembawang MRT station (NS11), Canberra MRT (NS12)
10 mins walking distance from Sembawang MRT
By Car:
You can also utilise the ample onsite parking lots if you are driving.
Vehicle parking is available at Level 5, Tower 2.
3 mins drive from Woodlands
8 mins drive from Yishun
3 mins from SLE exit (Woodlands Ave 12)
Returns & Exchange
For return and exchange of products purchased over at our walk-in store and online platforms, please refer to the checklist below.
One week return policy for items purchased.
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Exchange of item with a substitute of equivalent cost or higher where top up of cost difference is required. Applies for products which are out of stock or discontinued.
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Proof of purchase for online and offline purchases.
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Products which are damaged by misuse will not be viable for exchange.